The organisers of Gamercon have defended the 45 minute queuing time to get into the gaming convention in Dublin at the weekend as to be expected with an event of its scale.
Ticket holders criticised the event after being left outside in the rain for hours because the venue was full.
In a statement the organisers say there were challenges with the queue on Saturday and they've refunded people who did not want to wait.
Gamercon says issues inside the venue are the responsibility of the Convention centre and outside of their control.
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