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Aer Lingus cancel most flights to Europe and the UK

Aer Lingus cancel most flights to Europe and the UK
Passengers arrive at Dublin airport on Friday morning as around 200,000 people are set to travel through the airport over the bank holiday weekend where new measures, including the installation of marquees at Terminal 1 for passengers forced to queue outside, have been deployed. Picture date: Friday June 3, 2022.

Aer Lingus has cancelled MOST of its afternoon flights from Dublin Airport to Europe and the UK.

It's after a cloud-based systems-failure caused what the airline is describing as 'a major incident'

Thousands of intending passengers joined queues outside the terminal building after check-in and boarding were hit this morning.

Aer Lingus says its cloud-based systems for check-in and boarding are unavailable due to a major incident with a UK network provider.

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There are some exceptions....

Flights to Portugal and Spain ARE STILL departing - with delays

Flights that were due to leave this morning are being processed manually by staff - and may get out later today.

The airline's website is also down, preventing the airline communicating directly with customers.

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It's apologising sincerely to all impacted by the disruption - adding that their UK provider has not been able to give an estimate for when services will be restored.

 

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Impacted customers will be able to change travel plans free of charge and be re-accommodated, once systems are restored.

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