This person performing this role will have some underwriting authority level, typically level 1, due to their experience.

·         Ensure all information is documented accurately and in line with procedures on the Company’s systems

·         Support a “can do culture” where our priorities are driven by the customer

·         To be flexible to the needs of the company in prioritising workflow appropriately and effectively.

·         Work closely with other teams to identify and implement corrective measures required to enhance the profitability of our products as directed

·         Adhere to all operational metrics required to deliver relevant business unit strategy

·         Assist the Sales team with any promotional related material and events

·         Maintain and develop internal and external customer relations

·         Support Senior colleagues on analysis where required

·         Support quality programme through peer-to-peer audits as required and support changes from quality outputs

• Generation of any relevant reports for management review

·         Underwrite a wide range of Product propositions and assist in the administration/servicing of the portfolio in line with agreed service standards, KPI’s and within authority level.

·         Actively identify opportunities within our Broker distribution with a focus on New Business, Risk Referral and Renewal Retention. The opportunity to specialise in certain portfolios may also arise.

·         Utilise the underwriting framework to deliver and satisfy on all our customer’s needs.

·         Support the Change & Quality team in the delivery of their initiatives

·         Adhere to all Company policies & procedures

Above is the current list of your duties and this may change from time to time depending on business demands.

·         Working towards APA Personal Lines qualification with willingness and aptitude to progress towards CIP ideally

·         12 months Insurance Industry experience

·         Open GI experience an advantage or previous experience working with a computer insurance system essential

·         Some Industry knowledge would be beneficial

·         Basic technical product knowledge and some knowledge of how to underwrite

·         Extremely well organised with excellent time management skills

·         Flair for sales with excellent negotiation skills

·         Excellent IT skills

the integrity of the market.

·         Act with due skill, care and diligence in the best interests of our customers.

·         Engaged, innovative, sales/service orientated, process driven

·         Consistent demonstration of our values, Trust, Agility, Service.

·         Aligned to our purpose

o   Approachable, friendly and easy-to-deal with

o   Build and maintain strong customer relationships

o   Dedicated to continuous improvement