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Member Service Representative - Enniscorthy Credit Union - Wexford

Member Service Representative - Enniscorthy Credit Union - Wexford

A Full-Time vacancy for a Member Service Representative/Teller has arisen in Enniscorthy Credit Union on a 1-year fixed term contract.

This is an entry level full-time role with a requirement to work 30 hours per week, including Saturdays.

The successful candidate will be responsible for:

  • Delivering an excellent member experience by providing an efficient front-facing service to members while adhering to service level standards and compliance.
  • Provide exemplary service to all Enniscorthy Credit Unions members and potential new members by effectively resolving member queries first time.
  • Promote a culture that reflects Enniscorthy Credit Union’s values and provide an excellent member service.

Requirements:

  • 2nd level qualification is required or a proven record of delivering exemplary customer service.
  • Experience within a financial regulated environment with CUA, APA Loans or QFA qualifications is desirable but not essential.
  • Excellent verbal and written communication skills with strong people skills
  • Flexible and adaptable with a positive attitude to change.
  • Strong Computer literacy skills
  • Excellent accuracy and attention to detail.
  • Ability to perform under pressure and work on own initiative.
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Skills:
Excellent member service, planning & organising and excellent people skills.

Benefits:
Paid Holidays. Competitive salary and benefit package will be offered, based on the Teller Salary Scale.

How to Apply:

Applications by email only to [email protected]  by close of business Friday 30th of August 2024.

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Enniscorthy Credit Union is an Equal Opportunities Employer. Canvassing will disqualify.

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