Customer Service Associate – Enniscorthy, Co. Wexford

• Are you an expert professional with a thirst for knowledge, outstanding communication abilities and great attention to detail?
• Do you have a passion for technology and relish utilising your technical expertise to resolve end-user technical issues?
• Are you seeking a dynamic team environment with clear career advancement prospects and robust professional development opportunities?

We're delighted to invite applications for the role of Customer Service Associate, located in our Enniscorthy head office in Co. Wexford. As part of our seasoned team, this entry-level position presents an opportunity with the potential for you to expand your skills and expertise in either customer service management or technical support engineering. We're committed to fostering growth and development and this position provides an excellent platform to launch your career with us.

As the first point of contact for customers, this role demands exceptional communication skills. Fluency in English is a must, as the ability to understand customer’s concerns and respond with clarity and empathy is paramount to success in this position.

While this is a customer service role first and foremost, it's essential that applicants possess a genuine interest in IT, and have at least a basic understanding of the field. This knowledge enables effective engagement with end-users, making them feel heard and understood, especially in high-pressure situations where urgency is key. Prior experience is not a requirement, but a passion for technology and a willingness to learn are essential.

We invite you to join our team, where you can expand your IT prowess and achieve your professional goals. If you are a qualified candidate interested in this opportunity, please send your cv to [email protected]