Some new iPhone XS and XS Max buyers have reported poor cellular reception with Apple’s latest phones, and now there’s another issue that might result in you waking up with an uncharged device in the morning.
Dozens of users have reported charging issues with their iPhone XS and XS Max devices and shared their experiences on online forums.<
Specifically, users are experiencing issues where phones will not charge if the Lightning cable is plugged in while the device is asleep.
The problem appears to be a software bug and requires iPhones to be unlocked in order to begin charging.
For now, it’s suggested going into Settings, FaceID and Passcode, scrolling down to “Allow access when locked” and turning on USB Accessories.
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